Queue and appointment management
Improve your users’ experience with Book The City queue management. Keep better control of the people who come to your business, increase the productivity of your employees and win over your users from the first moment.
All from a single tool!
What is Book The City?
Book The City is a shift management software that can be integrated with appointment booking solutions. With it, businesses can take greater control of what is happening in their establishments, from knowing where the most customers are being served to internal metrics on staff task management.
Thanks to better queue management, we contribute to a better customer experience and a more sustainable city by saving unnecessary journeys with the integration of appointment scheduling.
Features of Book The City
Streamline the customer service of your business with the solutions that Book The City offers you.
Queue management
With our queue management software you can keep better control of the queues in your business. Improve the user experience by avoiding long waits and increase the productivity of your employees.
Integration with previous appointments
If you already have an appointment system in your establishment, integrate it with our management software! Get an extra service to improve your customer service.
Improving urban sustainability
Book The City promotes sustainable mobility, optimising shopping routes, reducing waiting and travel times, improving traffic and contributing to a cleaner urban environment.
Everything Book The City allows
Discover all the advantages Book The City has to offer and make the leap to digital customer service.
Improve your image and increase productivity
By better managing your queues, you will improve your business times. This will bring you two key benefits:
- Better shopping experience for your customers
- Your employees will be more productive and happier.
- Optimise the management of your business
Discover your best moments
Book The City’s queue manager provides you with a tool to measure your statistics in a way that:
- You can get real data from your institution to get the most out of your resources.
- You know the times when you have the greatest influx of people.
- Discover your best employees and get them to help you with the rest of the team.
- Know how many users you receive per week
- Statistical consultations to make informed decisions and better manage your resources
And more!
Your marketing campaigns, always visible
Display your most effective ads on the device of your choice to offer new services to your users while they wait.
- On screen and shift dispenser
- In the digital ticket
- Customise every workstation with your brand identity
- Customise kiosk tickets with your corporate image
Usability and accessibility
Book The City’s platform improves every customer interaction and organises customer service more efficiently. The tool makes it easier for you to manage your business with:
- Easily navigate the platform
- Select your preferred language
- Solve your doubts with the FAQs
- Access key functions from the simplified menu
- Easily manage your account data and settings
Sustainable mobility and optimising your city
Optimise shopping routes, reduce waiting and travel times, improve traffic and reduce pollution, all while optimising your business.
- Reduces travel times
- Improve urban traffic
- Reduce pollution
- Improving the management of urban routes
- Contribute to the sustainable development of your business
They already trust Book The City
These are some of the businesses and institutions that already trust us to manage their customer service.
Together we do great things: be our partner!
Become our partner and offer our services to your customers with special conditions.
HELP
Contact us
Want to improve the management of your business? Consult our local business experts and find out how our business management software can help you save time and win new customers.
Completa este formulario y nos pondremos en contacto con la mayor brevedad.